Yes, we offer free shipping on all products on the website.

Delivery times range from 3 days (for products in stock in Switzerland) to 45 working days, depending on where our warehouse is located.

If you have a specific date by which you need your product, do not hesitate to ask us.

Due to the health crisis, which is deteriorating the quality of service provided by the various delivery participants, delivery times may be extended by a few days. We apologize for the inconvenience caused by this exceptional situation.

The products offered on uhrenkabinett.com are shipped from our warehouses in Germany, France, Great Britain or Asia.

If uhrenkabinett.com imports a product from outside the European Union, the import sales tax and any customs fees will be paid directly by us. In no case will the customer pay more than the amount displayed at the time of the order.

If a carrier still requests payment upon delivery, the customer can pay the amount and then contact uhrenkabinett.com by email to receive a full refund of the additional costs.

Yes, we ship worldwide.

We do not currently have a tracking system, but we are working on setting this up shortly.

Our products can be shipped separately. For example, if the order contains items from two different warehouses, there will be two deliveries.

We apologize for the delay. Sometimes international shipping may take longer than expected due to customs clearance. If you feel you need information to track your order, please contact us at info@uhrenkabinett.com

We are committed to resolving any issues with our products quickly and satisfactorily. If you would like a refund for your order, we will be happy to do so, provided the claim is made within 14 days of the delivery date and the products in question are undamaged.

Please note that refunds are not possible while the package is still on its way to you. For more details, please consult our refund policy.